Take our Free Online Skincare Test to receive your own personalised medical-grade skincare routine. If you would like a more in depth skincare plan you can book an online consultation with one of our skincare doctors. They can assess your skin and will recommend products best suited for your skin. You can also contact us and ask us any questions you have about any products or general questions about skincare.  

To get in touch visit our Contact Us page.

Some Obagi Medical Systems and all ZO Skin Health products are only available to purchase directly from our Medical Team after a consultation. This includes the Nu-Derm Systems, Obagi-C Systems, Retinoids, CLENZIderm System and Keraphine Body Lotion. These products are specific to different skin types and require expert opinion before purchasing.

Consultations can be booked via the booking page

To book your consultation click here. 

The formulas in medical-grade skincare are designed to reach deeper into the skin, working at a cellular level for a more dramatic improvement compared to that of mainstream skincare. At The Medical Spa we like to prescribe products from medical companies that have invested in clinical research to guarantee safety and success of their products. They have more stabilised active ingredients, which are supported by science and have a more potent effect on skin cells. We like to ensure the products we prescribe are high-quality and capable of guaranteeing results for our patients. For more information on Medical Grade Skincare visit our Blog page

Medical grade systems use high strength ingredients and sophisticated delivery systems to penetrate deep into your skin. These ingredients correct the damage within your skin and increase cell turnover. This means your skin will go through an amazing transformation on the outside, which is the direct result of a deep cellular transformation on the inside. These products can really have great effects at preventing and correcting skin damage caused by sun damage, ageing, stress, trauma, pollution and hormonal changes.

Mainstream products claim to be beneficial and can be but are not approved by FDA and don’t need to undergo rigorous research. They have a lower concentration of biologically active ingredients compared with medical grade products and lack the delivery system to reach target cells. This means they will be unable to make cellular changes in our skin and rely heavily on moisturisers to temporarily ‘plump up’ the outer layer of our skin. For more information on Medical Grade Skincare visit our Blog page 

We aim to process all orders within 24 hours. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. 

UK TRACKED  Free Delivery 1-3 Working Days

For further details please read our Shipping Policy 

Products purchased are non-refundable unless they are defective. Upon receiving goods, you have 14 working days to get in contact and report any issues to receive a full refund. 

For further details please read our Returns Policy

For further details about ordering, deliveries and more please visit our Terms & Conditions and Shipping & Returns pages.

For all other queries please do not hesitate to ask and contact us via email:





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